FAQ

Each fan has a natural bamboo frame, a finely pleated panel, a braided hanging loop and a matching tassel.

Magenta, Natural Bamboo and Moss Green.

Three sizes (approx. width × height): 75 × 40 cm, 110 × 50 cm and 150 × 70 cm. See our size guide for help choosing.

Above a bed, sofa or console works beautifully. As a rule of thumb, choose a fan around two-thirds the width of the furniture beneath it, and leave about 20–30 cm between the furniture and the lowest point of the fan. See our Inspiration guides for more ideas.

Use a hook or picture hanger suited to your wall type and rated for the fan's weight, and hang the fan by the loop at the top. Our guide on how to hang a wall fan walks you through it.

Dust gently with a soft, dry brush or cloth and keep it away from moisture and strong direct sunlight. See our care guide.

We ship to Australia and 27 other countries, including New Zealand, the United States, Canada, the United Kingdom and much of Europe and Asia. See Shipping for the full list.

Standard shipping within Australia is free on orders of A$100 or more (every ERISO wall fan qualifies). Express within Australia is A$15, and international shipping is A$20 per order.

Orders are dispatched within 4–7 business days, then take approximately 5–12 business days in transit. Delivery times are estimates and may vary.

Yes — every order ships with tracking.

International orders may be charged import duties or taxes by the destination country. These aren't included in our prices and are the customer's responsibility.

If your fan arrives damaged, is faulty or isn't what you ordered, you can request a refund or exchange within 30 days of delivery. We don't accept change-of-mind returns. See our returns policy.

Yes — join our email list to receive 10% off. The code can be used once per customer.

Email erisohome@gmail.com or use our contact form. We're available Monday to Friday, 10am–5pm (AU time).